Handling fees

Shipping: we ship within two business days (48 hours) after you place your order. We offer free shipping for all orders over $99. (Within the Continental United States).

Returns: Please go to our returns & exchanges page.

Depending on the model of shoe, there are two ways to clean your shoes.
In both cases, remove the insoles before washing.

For these models:
TSAVO - WANAKA KNIT - CANNON KNIT - WANAKA CANVAS - CANNON CANVAS - VIRUNGA, remove the cork insole, and then place your shoes in the washing machine. Wash at no warmer than 30°C (86°F).

For these models:
WANAKA - WANAKA WATERPROOF - WANAKA WATERPROOF WARM- ALTA VIBRAM - CANNON - CANNON WATERPROOF - CANNON LINEN - CANNON VL, SEQUOIA, remove the cork insole, and then wash your shoes by hand with a sponge and hand soap.